Staff Engagement

Excellent Staff Communication—the Pillar of Change Management

Now more than ever, co-ops must adapt to market forces and make changes to survive and thrive in the marketplace. So much change can be hard on staff members, especially if some staff feel those changes are moving the co-op in a direction that could be perceived as less cooperative [...]

What Drives Co-op Employee Engagement

Workplace employee engagement is a hot topic.  Open any human resources publication and you’ll find countless articles on making work fun, motivational and results-oriented.  No matter what the individual strategies are to achieve that, the connection people feel to the business values and whether they feel aligned with them is [...]

Staff Engagement Key to Success

Berkshire Co-op Market Great Barrington, MA Year founded:  1981 Membership investment:  $150 Number of members:  3,000 Number of staff:  60 Retail square feet:  4,500 Daniel Esko has been in the role of general manager at Berkshire Co-op Market in Great Barrington, MA for exactly a year.  Even though he been [...]

Do You Know What Your Employees are Thinking?

No matter how closely you work with your staff, there are some things they may not tell you. There’s a power balance, even though we don’t like to admit it. Your staff may not be afraid of anything so obvious as getting fired for expressing criticism. But they may fear [...]