Cross-Training to Achieve Operational Efficiencies

By |2023-05-05T20:05:00-04:00July 1st, 2019|

We’ve been in the “new normal” long enough to not call it “new” anymore. Despite pressure from competition and rising minimum and livable wages, co-ops continue to work to be the employer of choice in their communities and to offer great compensation packages. We all know efficiencies are the main way we can afford to stay competitive, but other than just asking staff to do more faster, or increasing accountability, what else can co-ops do?