By Marilyn Scholl 140 January - February - 2009 In my work with food co-op boards and staff over the past 30 years, one of the questions I have often encountered is this: How can we get more people more involved at the co-op? The question has prompted a lot of soul-searching and hand-wringing. Co-op leaders intuitively believe that member involvement is vital to [...]
The democratic structure of cooperatives allows people the opportunity to have a real influence on business goals and outcomes through their investment, patronage, feedback, and aspirations. It’s one of the most defining features of cooperation, especially compared to other business models where social or environmental impact may be considered incidental. In cooperatives, concern for community is one of our principles and purpose. In 2012, [...]
By Jade Barker 179 July-August 2015 Cooperative grocery stores across the country are making efforts to integrate their cooperatives across race and class. How did they get into this work? What are they doing? What are they learning? And what are the benefits? Seeking answers to these questions, I reached out to a handful of the many co-ops involved in diversifying their staff and [...]
By Thane Joyal 179 July-August 2015 To be hopeful in bad times is not just foolishly romantic. It is based on the fact that human history is a history not only of cruelty, but also of compassion, sacrifice, courage, kindness. What we choose to emphasize in this complex history will determine our lives... The future is an indefinite succession of presents, and to live [...]
By Patricia Cumbie 179 July-August 2015 Food cooperatives have a special relationship with their owners and customers, but even the best relationships need to be continually nurtured and cultivated. In a rapidly changing marketplace, one in which skillful competitors can outstrip other grocers on price, convenience, and amenities, customer loyalty is king. And consumers these days are notoriously fickle. A generation ago, people [...]
By Art Sherwood, Todd Wallace 175 November-December 2014 In 2013, the International Cooperative Alliance, in its “Blueprint for a Cooperative Decade,” identified the elevating of participation as a key component of its 2020 Vision for more and stronger cooperatives. The “Blueprint” states that, “Democratic member participation is the best-known feature of the co-operative way of doing business and a major part of what characterizes [...]
By Adam Schwartz 166 May-June 2013 "Culture is to an organization what water is to a fish—it is the environment that exists all around us." If I asked you to describe the culture of your food co-op in one word, what would it be? How would you know if others in your organization feel the same way? There has been a good deal of [...]
By Thane Joyal 166 May-June 2013 Why is it that some of our retail food cooperative boards really make a powerful difference in their communities, while others flounder? What can we learn from strong boards, and what can we learn from those that are struggling? This article focuses on two key and interrelated practices: self-awareness, and self-discipline. These operate at two levels: at the [...]
By Carolee Colter, Jeanie Wells 162 September-October 2012 As we go about our work of assessing organizational structures and conducting employee surveys in food co-ops, we frequently encounter an ongoing struggle between the marketing department (or lone marketing staff person) and the heads of the sales departments. Comments we’ve heard from marketing staff: The departments just don’t seem to understand that I’m trying to [...]
