Cooperative Grocer

Deepening the Work of Diversity, Equity, and Inclusion

By LaDonna Sanders–Redmond PDF download of article:  198_redmond-sanders_diversity_seward_co-op_sept-oct_2018 Seward Community Co-op (Minneapolis, Minn.) began its equity work in the fall of 2013. Seward’s second store, Friendship, and its first restaurant/commissary production facility, the Creamery Café, both opened in 2015. Building the Friendship Store in an historically African-American community required taking a [...]

Key Players in Store Remodels: Navigating the Remodel Process

By Nicole Klimek, P.J. Hoffman 196 May-June 2018 Like the simpler store reset, a store remodel may bring a new format, new fixtures, and new merchandising to the retail area. But a major difference is that a remodel involves construction and usually a fresh interior design—flooring, lighting, wall finishes, decor, branding, and [...]

Using Marketing to Build Success: Making Cooperative Ownership and Governance Real

By Rebecca Torpie, Thane Joyal 196 May-June 2018 What does it mean to be an owner of a consumer cooperative? At the most fundamental level, cooperative ownership means that we are in business together. And for the owners of a cooperative that is under substantial market pressure (and what business isn’t?), everything [...]

Scenario Planning: Organizing Your Blue Sky Thinking

By Joel Kopischke 195 March-April 2018 What does the future hold? That question has intrigued humankind for ages, and many great minds have done their best to imagine the world yet to come. Jules Verne, George Orwell, and David Bowie approached the issue in ways that entertained and informed the [...]

When a Living Wage Becomes a Demotivator

By Sarah Dahl 195 March-April 2018 It’s hard to understand how something as benevolent as paying a living wage could cause resentment within the workforce. With over half (29) of states and an additional 39 localities mandating a minimum wage higher than the legal threshold of $7.25, more co-ops are [...]

Aiming for Continuous Communications Improvement

By Sarah Dahl 191 July-August 2017 No one is a perfect communicator, and no co-op experiences completely effective communication at all times. While some co-ops may do better than others—at least as reported in more than 200 staff surveys conducted by CDS Consulting Co-op—communication issues are nearly always on the list [...]

Leaders in Democracy: Seeking Win-Win through Assertive Cooperation

By Art Sherwood 191 July-August 2017 If we created opportunities in meaningful participation by seeking win-win, it would be a game changer—in our relationships, in our customer service, in our strategies, in our partnerships, and in our innovative approaches to solving pressing social problems.  Democracy is hard. And because it is [...]

Marilyn Scholl Recognized for Co-op Leadership

By Dave Gutknecht Her name will be familiar to readers of this magazine—Marilyn Scholl has been a major contributor here for years, as well as the author of valuable food co-op resources such as the Patronage Dividend Primer and the Ownership Toolbox. Her professional leadership and many thoughtful contributions to cooperatives are receiving a deserved and lasting tribute. Marilyn Scholl is to be inducted May 2 into the Cooperative Hall of Fame, a national resource administered by the Cooperative Development [...]

By |February 6th, 2018|Categories: Cooperative Grocer|Tags: , |

Leading Our Co-ops Beyond Customer Service to Cooperative Service

By Brittany Baird, Rebecca Torpie 194 Jan.-Feb. 2018 As food co-ops forge ahead in the “the new normal,” they often find themselves in the precarious place of trying to both differentiate from and conform to competitors. From the consistent progression of conventional grocery stores towards natural products offerings, to the growing threat [...]

Co-ops at a Crossroads: A Co-op Security Case Study

By Michael Feiner, Paul Feiner 194 Jan.-Feb. 2018 Retail grocery co-ops are as quintessential Vermont as the brilliant colors of our fall foliage, the hallmark herd of Holsteins on the pasture, or the one-room schoolhouse at the crossroads of two backcountry roads. In fact, it’s said that Vermont boasts the most food [...]