Co-op employees will at least occasionally bring complaints and concerns to the board or individual directors, yet the board itself is ill-suited for the task of handling these concerns. Employees deserve to have their concerns addressed professionally. In addition, direct board involvement can interfere with the authority already delegated to [...]
Available only as a PDF below, due to complexity of content. Prepared with the help of the Data Analyst Team* * Data analysis was carried out by a team of people from around the country: Walden Swanson, Kate Sumberg, Peg Nolan, Dave Gutknecht, Patricia Cumbie, Connie Cleary, John Eicholz, John [...]
GM Development Plan by; Marilyn Scholl and Carolee Colter
By Carolee Colter, Lauren Olsen, Marilyn Scholl 183 Mar-Apr 2016 It takes a lot to manage a food co-op. Co-op general managers (GMs) are responsible not only for the retail operations but also for budgeting, financial analysis, marketing, information technology, and human resources—functions that are provided by corporate headquarters to [...]
By Marilyn Scholl 140 January - February - 2009 In my work with food co-op boards and staff over the past 30 years, one of the questions I have often encountered is this: How can we get more people more involved at the co-op? The question has prompted a lot [...]
Many cooperatives have built their reputations on the strong connection that they have with people—their staff, owners and customers. This special relationship is one of most attractive features of cooperation, but just because that may be true doesn’t mean that it can’t be improved or isn’t ever at risk. Especially [...]
Further explanation of the cycle of empowerment and accountability and how it functions on behalf of co-op owners.
Understand how accountable empowerment of the board and general manager works in practice.
Dame Pauline Green, the current president of the International Cooperative Alliance, is one of our cooperative heroes. Dame Green moves through the world as a force of nature, creating change, and giving voice to cooperative initiatives world-wide. She was the first woman elected president of the ICA in 2009 when [...]