Co-op Cafe – Keene – 2018

We had a great day of conversation focused on the theme Expand the Vision of "We" in Keene, NH!  61 people including staff, managers and directors from 24 co-ops participated Thank you for contributing during the day - adding your insights, perspectives and quilt squares! If you'd like a full size, 31x80 Co-op [...]

Marketing Systems Revamp Lifts Sales

Ashland Food Co-op Ashland, OR Ashland Food Co-op in Ashland, OR is a successful food co-op in an artsy university town that also draws a lot of year-round tourists. The co-op is especially known for its outreach and popularity in the community. Recently, they faced a dilemma about this very [...]

Co-op Cafe – Portland – 2018

We had a great day of conversation focused on the theme Expand the Vision of "We" in Portland!  22 people including staff, managers and directors from 7 co-ops participated Thank you for contributing during the day - adding your insights, perspectives and quilt squares! If you'd like a full size, 31x80  Co-op Cafe [...]

Generating Board and GM Efficiency through Monitoring

Medford Food Co-op Medford, OR Year founded: 2011 Member investment: $100 Number of members: 3,200 Number of employees: 35 Retail square footage: 4,300 + 700 off-site café When Anne Carter came to Medford Food Co-op in Medford, Oregon, the startup co-op had been open for two years and was still [...]

Telling the Story of Local and Fresh

Moscow Food Co-op Moscow, Idaho Year founded: 1973 Member investment: $150 Number of members: 7,800 Number of employees: 120 Locations: retail store + coffee shop For a long time, the Moscow Food Co-op had dreamed of “telling beautiful stories” about the co-op. They made the investment in 2015 to launch [...]

Weavers Way-Ambler Startup Merger Spurs Co-op Momentum

  Year founded: 1973 Member equity: $400 Number of members: 9,400 Number of employees: 200 Locations: six total, including a farmer’s market and one wellness and pet store When the only grocery store in Ambler, Pennsylvania closed, it galvanized the town of 6,500 people into action. Rather than recreate the [...]

Real Estate Resource Guide

This guide seeks to clarify the tools and resources available for food co-ops to efficiently secure and develop the physical space needed for their store. The need to design and build an attractive building in a location that easily serves a growing shopper base and can attract new customers is [...]

Davis Food Co-op Welcomes Prasanna Regmi

Davis Food Co-op Davis, CA Year founded: 1972 Number of members: 9,400 Member equity: $300 Number of employees: 142 Prasanna Regmi has been the general manager at Davis Food Co-op in Davis, Calif. since 2016. Her transition to the top leadership role there was not always effortless as she sought [...]

By |June 13th, 2018|Categories: Articles, Case Studies, Solutions|Tags: |

How Cooperative is Your Customer Service?

Too often, customer service and membership trainings become a quick checked box on the first day on the job, and over time, staff become disconnected from the true meaning of service and the significance of their co-op in the community. As competition in our marketplace continues to tighten, it’s imperative [...]

Capital Campaign Funding Builds Expansion Momentum

Astoria Food Co-op Astoria, OR Year founded: 1974 Member investment: $200 Number of members: 4,200 Number of employees: 25 Retail square feet: 2,000 currently (7,000 Summer 2019) The town of Astoria, Oregon has a strong independent streak. While other nearby areas are overrun with chain stores, their town has not [...]