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Communicating Co-op Impact to Staff, Members and Community

Hunger Mountain Co-op Montpelier, VT Year founded:  1972 Number of members:  8,300 Member investment:  $180 Number of staff:  165 Retail square feet:  12,000 Hunger Mountain [...]

Growing Leaders from Within

By Melanie Reid 186 Sept-Oct 2016 As co-ops evolve and expand and our industry continuously changes, it’s important that we have mechanisms in place that [...]

Creating accountability

A manager of an independent natural food store, when her store was smaller, met individually with her department managers every week to talk about how [...]

Personalities and Performance: Appreciating Differences with Help from Myers-Briggs Assessments

By Joel Kopischke #187 Nov.-Dec 2016 There is no shortage of stressors for people involved in co-ops today. With challenging economic and political conditions added [...]

Two Sides of Accountability

By Sarah Dahl #187 Nov.-Dec 2016 Except perhaps for the lucky few of them still enjoying double-digit growth and staff satisfaction with wages, most co-ops [...]

How are you communicating your pricing strategy to your staff?

Is your staff ready for your new competitor? Employees can be the most effective resource in surviving in the new landscape, so help them feel [...]

4 ways to engage employees in your company’s mission

The concept of employee engagement has been around for many years. While similar to employee satisfaction, engagement is not synonymous with satisfaction. It’s possible for [...]

When and how to seek staff input on a store expansion project

Balancing staff engagement in the design process of an expansion project without creating unrealistic expectations about their role in decision-making can be difficult. Employees may [...]

A 3-step plan to set new employees up for success

Companies with strong orientation and training programs are likely to have high performing employees, more employee engagement and strong retention rates. By providing clear expectations, [...]

Change-Management from the Grass Roots

Megan White, general manager of the Main Market in Spokane, WA, has some insights to share with you about what steps have worked at their [...]

By |November 16th, 2016|Categories: Cooperative Cafe, Video|Tags: |

“It’s Not Really a Co-op”

By Carolee Colter 113 July - August - 2004 Co-op employees have high expectations of their employers. And they should. We claim to run our [...]

Staffing for a natural products store expansion

Your new store will have a bigger deli, more parking and a better floor plan. But will it have the staffing to support bigger and [...]

Are you getting the most out of your management team meetings?

Look around your management team meeting. Is everyone engaged in the conversation? Or are they looking at their phones as the meeting winds its way [...]

A Taxonomy of Gossip

Romance in the workplace

It happens all the time. Co-workers get attracted to each other and next thing you know…. Workplace romances can impact the productivity and morale of [...]

The Co-op Difference Starts with Staff

Sean Doyle, General Manager Seward Community Cooperative, Twin Cities, MN   Sean shares his perspective as a St. Mary's Graduate and long-time GM on how to [...]

Bad Apples in your Workplace?

"One bad apple spoils the barrel." Intuitively we know this maxim is true. Research at the University of Washington Business School affirms it. Will Felps, [...]

Bringing Open Book Management to Life at Just Food Co-op

By Melanie Reid 169 Nov-Dec 2013 Justice and Just Food Co-op in Northfield, Minn., opened its doors in 2004. Once the co-op had successfully navigated [...]

4 ways to manage your staff better

“Why can’t I get my people to do what they’re supposed to?” “Why do I have to tell my team everything they need to do?” [...]

Open Book Management: Emerging lessons in the food co-op world

By Jeanie Wells 168 September-October 2013 Has your co-op considered Open Book Management? Chances are that even if you haven’t implemented it but have attended [...]