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Do You Know What Your Employees are Thinking?

No matter how closely you work with your staff, there are some things they may not tell you. There’s a power balance, even though we [...]

Employee surveys drive workplace improvements

As the competitive environment continues to heat up around us, there is increased competition for employees as well as food dollars. By creating a continuously [...]

Engaging your employees starts with asking good questions

Every employer should be thinking about strategies to stay connected to your workforce. By taking opportunities to engage your employees, you help to ensure they [...]

Accountability = Job Satisfaction

The 5 Top Factors for Staff Engagement

How do your employees really feel?

Happy employees are productive employees. They offer your customers a great experience in your store. They are likely to stay longer, returning many times your [...]

    Monitoring staff treatment using staff survey data

    CBLD Policy Template and other resources (links to the CBLD Library) GM Report Support: Staff Treatment Related articles in Cooperative Grocer Colter, Carolee, and Mary Courteau. “Counting on [...]

    Counting on Co-op Employees: Measuring staff satisfaction through employee surveys

    By Carolee Colter, Mary Courteau 141 March - April - 2009 Co-op managers want to know how their employees feel about the co-op as an [...]

    Are Co-op Employees More Satisfied? Surveys Say So

    By Carolee Colter 101 July - August - 2002 Ten years ago Karen Zimbelman and I conducted our first employee survey. In 1996 we shared [...]

    Employee Attitude Surveys: A dynamic tool for directors

    By Carolee Colter, Karen Zimbelman 040 May - June - 1992 It's a situation that many boards have wrestled with: how to measure and monitor [...]