Security

The Problem No One Wants to Talk About

A client, who I’ll call Mary, is the owner of a small natural foods store. A new bookkeeper had been on the job for several months before Mary studied the bank records and realized $15,000 had disappeared. Mary confronted the bookkeeper, who sobbed that she'd "borrowed" the money to pay [...]

By |March 23rd, 2018|Categories: Improve Operations|Tags: , |

“Better safe, than sorry!”

If one were asked to summarize an Emergency Preparedness philosophy in a succinct, no-nonsense maxim, "better safe, than sorry" would definitely be it. Defined simply as: "a serious, unexpected, and often dangerous situation requiring immediate action," responding safely and effectively to any emergency requires thoughtful planning ahead of time, streamlined [...]

Co-ops at a Crossroads: A Co-op Security Case Study

By Michael Feiner, Paul Feiner 194 Jan.-Feb. 2018 Retail grocery co-ops are as quintessential Vermont as the brilliant colors of our fall foliage, the hallmark herd of Holsteins on the pasture, or the one-room schoolhouse at the crossroads of two backcountry roads. In fact, it’s said that Vermont boasts the most food [...]

Safety Training That Works

An Interview with Paul Feiner As a Loss Prevention Certified (LPC) professional, Paul Feiner works full time as Store Support Manager at Sacramento Natural Foods in Sacramento, CA.  On the side, he and his brother Michael manage a consulting business that helps small businesses develop proactive loss prevention programs to [...]

Protecting People and Assets:  Implementing a Security Plan

                        If there’s one thing retailers know, it’s that they have to expect surprises and mishaps as a matter of course in business.  Many things can go wrong in a flash, and unfortunately, are not that unusual: power outages, [...]

By |July 9th, 2015|Categories: Articles, Solutions|Tags: , |

Case Study: Protecting the Co-op Starts with Focus on Systems

Central Co-op Seattle, WA Year founded:  1978 Equity requirement:  $60 Number of members:  13,000 Number of staff:  117 Retail square feet:  11,500 At one of the busiest crossroads in Washington State sits Central Co-op in Seattle.  Situated on Capitol Hill, it is the intersection of all that’s stimulating in an [...]

Safety, Security, and Loss Prevention: Strategies for success

By Michael Feiner, Paul Feiner 170 January - February 2014 Food co-ops may be some of the best-intentioned enterprises across the retail spectrum. They are guided by core values of shared responsibility, environmental stewardship, support for more equitable communities, and conscious consumption; it’s hard to imagine a more mindful and [...]