Participation

Co-op Capitalization Campaigns that Engage and Inspire

Research suggests that public speaking tops the list as the number-one fear-inducing activity for most people. Put that together with asking people for money, and you’ve got a potent combination for high anxiety. If you have a project you believe in—especially if you’re a cooperator seeking to finance a startup [...]

Leaders in Democracy: Seeking Win-Win through Assertive Cooperation

By Art Sherwood 191 July-August 2017 If we created opportunities in meaningful participation by seeking win-win, it would be a game changer—in our relationships, in our customer service, in our strategies, in our partnerships, and in our innovative approaches to solving pressing social problems.  Democracy is hard. And because it is [...]

Telling Stories with Intention

In our digitally-connected universe, there has been an explosion of stories—and many of them come to us like processed food. Quick, canned, too many empty calories. So much of what people encounter in the form of news or stories about organizations or individuals feels inconsequential or insincere. All of us [...]

What Kind of Experience Does Your Food Co-op Deliver?

Customer service experiences are a very hot topic, especially online and in social media.  People regularly share the good and the bad, and social media has become the new word-of-mouth.  It’s where people hear from friends, family and acquaintances how they “rate” the businesses they frequent.  The Amazon acquisition of [...]

Cooperative Service Training Helps Staff Promote the Co-op

Friendly City Food Co-op Harrisonburg, VA Year founded:  2011 Membership investment:  $200 Number of members:  1,800 Number of employees:  34 Retail square feet:  5,600 When Friendly City Food Co-op in Harrisonburg, Va. opened as a startup in 2011, they quickly gained a positive reputation in the community for providing great [...]

The Cooperative Difference is Your Competitive Advantage

 Ownership is what distinguishes cooperatives from other businesses, and what creates value and benefit to people in local communities. It’s why co-ops operate with their customer’s best interests as their focus. It’s how cohesion in neighborhoods is built and sustained. Every co-op needs a strong membership program that will serve [...]

Striking the Balance for Co-op Success

By Mark Goehring, Rebecca Torpie March-April 2017 A truly successful co-op is one that not only runs a stellar store and keeps the books in the black. Such a co-op also makes room for co-op participants—owners, customers, and staff—to play a part in its forward momentum, in a space where they are [...]

The Participation Burger: All Staff Create Impact

Dan Arnett, Cooperator in Chief at Sacramento Natural Foods Co-op, tells the story of how he's inviting all staff members to create participation and impact by way of building the best burger in town.  Dan has some great ideas about how even small acts can translate to greater impact in [...]

By |March 29th, 2017|Categories: Cooperative Cafe|Tags: , |

Participation: Systems & Structures

Systems & Structures within a cooperative are essential to creating and maintaining strong communication between co-op stakeholder groups.  Rebecca Torpie shares some brief points about how these systems can better be leveraged to create and sustain meaningful engagement at your co-op.

On Participation

In her work as a Participation & Engagement consultant for cooperatives, Rebecca Torpie gets to see many successful campaigns engendering authentic relationships between co-op stakeholders.  From members, to staff, to community members, the connections between these groups is so powerful, and Rebecca shares with you some of the best strategies [...]