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Dealing Responsibly with Operational Concerns

Directors who are diligently trying to fulfill their fiduciary duty regularly notice things within their co-op that may be cause for concern – or at [...]

Maintaining the Governance Position in Grievance Procedures

How can the board express its values regarding staff treatment, and hold management accountable and be accountable to the member owners without getting directly involved [...]

Great Idea: Advance Grievance Policy Preparation

At food co-ops, having a grievance can be a rare occurrence. It may not ever happen. But for those who have ever felt the sting [...]

By |July 2nd, 2011|Categories: Connections|Tags: |

Boards, staff grievances, and maintaining the governance position

Dealing With Complaints