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Do You Know What Your Employees are Thinking?

No matter how closely you work with your staff, there are some things they may not tell you. There’s a power balance, even though we [...]

Employee surveys drive workplace improvements

As the competitive environment continues to heat up around us, there is increased competition for employees as well as food dollars. By creating a continuously [...]

Good Reporting: Helping boards understand workplace conditions

By Michael Healy 184 May-June 2016 Co-ops bring to life their member-owners’ common values, and for most co-ops these include a desire for the co-op [...]

Complaints and Operational Concerns: How Directors Can Respond Effectively

By Michael Healy 182 January-February 2016 As a director, you may notice or hear things about your co-op that may be cause for concern—or are [...]

    Monitoring staff treatment using staff survey data

    CBLD Policy Template and other resources (links to the CBLD Library) GM Report Support: Staff Treatment Related articles in Cooperative Grocer Colter, Carolee, and Mary Courteau. “Counting on [...]

    Great Idea: Evaluating Staff Treatment Policies

    Board president David Woo of Weaver’s Way food co-op in Philadelphia, Penn. said that while the staff treatment policy is part and parcel of all [...]

    GM Report Support 05: Staff Treatment