Community

Customers, Community, and Cost: A Pathway to Success

Michael Faber, General Manager at the Monadnock Food Co-op in Keene, NH, shares his top 3 areas of improvement and growth for the success of his co-op. These are: Customer Experience (CX), Pricing, and Community Involvement. Sit back and listen to Michael share the stories and lessons from his Co-op's [...]

Gain Sales and Impact from Great Storytelling

Local food is a powerful branding force in grocery retailing. The huge shift in mainstream consumer demand regarding fresh, healthful eating and a desire to know where food comes from has changed how food is marketed and merchandised. Concurrent with the rise of “local” food, online retailing has changed how [...]

Telling the Story of Local and Fresh

Moscow Food Co-op Moscow, Idaho Year founded: 1973 Member investment: $150 Number of members: 7,800 Number of employees: 120 Locations: retail store + coffee shop For a long time, the Moscow Food Co-op had dreamed of “telling beautiful stories” about the co-op. They made the investment in 2015 to launch [...]

Introducing Your Co-op to New Communities

Business introductions are a networking staple—and they run the gamut from the ho-hum ‘We are here to sell you something’ to the dynamic, ‘We love to support communities and make a difference in people’s lives.’ As co-ops continue to seek out ways to innovate, offer more goods and services, and [...]

Inclusion: Starting from the Store

You can't have a conversation about inclusion without first expanding the circle and inviting everyone to the table. Prasanna Regmi, General Manager at Davis Food Co-op in Davis, CA talks about the work being done at Davis starting with the core of the co-op network, the store.

By |March 30th, 2018|Categories: Cooperative Cafe|Tags: , , , |

Keeping the Co-op at the Table

Co-op donation and local giving programs is sometimes not enough. In order for the cooperative to remain a central and key player in the local community it can sometimes mean getting involved in local government, planning committees, and more. These are the kinds of strategies employed by Liz Haywood, CEO [...]

By |March 30th, 2018|Categories: Cooperative Cafe|Tags: , , , |