Telling the Board Story Through the Co-op Marketing Department

By Rebecca Torpie 190 May-June 2017 Co-op boards and marketing teams can be like two ships passing in the night. Chances are they’ve crossed paths during [...]

Communicating Co-op Impact to Staff, Members and Community

Hunger Mountain Co-op Montpelier, VT Year founded:  1972 Number of members:  8,300 Member investment:  $180 Number of staff:  165 Retail square feet:  12,000 Hunger Mountain [...]

Board Communication: Using the Board’s Unique Perspective to Increase Owner Engagement and Participation

There’s commonly a remarkable diversity among how the members of a co-op’s board of directors and how co-op staff see and understand the co-op. And [...]

Personalities and Performance: Appreciating Differences with Help from Myers-Briggs Assessments

By Joel Kopischke #187 Nov.-Dec 2016 There is no shortage of stressors for people involved in co-ops today. With challenging economic and political conditions added [...]

A Board’s Quick Guide to Communicating Decisions to Owners

As competition makes the reality of executing difficult or complex business decisions more common, it's important that boards be ready to address situations when owners [...]

POP Report: Weaver Street’s Internal Communication Transformation Story

The roll out right before Thanksgiving turned out better than expected. Having a single centralized spot where everyone could see what was happening in real [...]

The Slack App: Weaver Street Market’s Internal Communication Transformation Story

The roll out right before Thanksgiving turned out better than expected. Having a single centralized spot where everyone could see what was happening in real [...]

Complaints and Operational Concerns: How Directors Can Respond Effectively

By Michael Healy 182 January-February 2016 As a director, you may notice or hear things about your co-op that may be cause for concern—or are [...]

Cooperative Communication Conundrums: Exploring paths to alignment and healing when a cooperative encounters controversy

By Thane Joyal 179 July-August 2015 To be hopeful in bad times is not just foolishly romantic. It is based on the fact that human [...]

Governing With Excellence, Using Awareness and Discipline

By Thane Joyal 166 May-June 2013 Why is it that some of our retail food cooperative boards really make a powerful difference in their communities, [...]

3 ways to prevent communication catastrophe in your natural business

My experience shows me that when communication breaks down, so do any number of other systems in the organization. When we create a culture in [...]