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Responding to Employee Concerns

Co-op employees will at least occasionally bring complaints and concerns to the board or individual directors, yet the board itself is ill-suited for the task [...]

By |May 24th, 2017|Categories: Field Guides|Tags: |

Board Communication: Using the Board’s Unique Perspective to Increase Owner Engagement and Participation

There’s commonly a remarkable diversity among how the members of a co-op’s board of directors and how co-op staff see and understand the co-op. And [...]

Key Financial Indicators

The CBLD template Financial Conditions policy and sample report suggest that boards and managers regularly monitor a number of key indicators of financial health. Here [...]

By |February 22nd, 2017|Categories: Field Guides|Tags: |

Videography Tips for Recording Live Presentations

As a professional videographer I am often asked for tips on how to capture great video recordings.  Since I know this is a question people [...]

By |January 2nd, 2017|Categories: Field Guides|Tags: , , |

Policy Register Template Users’ Guide

Co-op boards that use Policy Governance® write policies as a way to codify their agreements for how they will work together, how they will delegate [...]

Committee Charters Field Guide

All board committees should have a charter – a description of the committee’s purpose and authority. One person, generally the board secretary, should have primary [...]

Board Decisions Between Meetings

By Michael Healy, CBLD Board Consultant As a general practice, boards should avoid making decisions between regular meetings. A large part of the value of [...]

When and Who to Hire (or Contract) for Startups

As a new co-op project progresses through the 3 stages of the development process and the workload and complexity of the co-op development process increases, [...]

Orienting New Directors

An effective orientation for new directors can help your board quickly integrate and benefit from the contributions of its newest members – shortening and decreasing [...]

Nominating Board Candidates

“Whenever the people are well-informed, they can be trusted with their own government.” -- Thomas Jefferson “You have to remember one thing about [...]

Policy Governance Quick Guide

In this new Policy Governance Quick Guide, you'll find an overview for how this operating system for boards provides an underlying framework on which boards [...]

How to be an Effective Board President

  Why does it matter that we have a good Board President? Just as a co-op board is elected by the owners to work on [...]

Patronage Dividend: Presenting GM Recommendations

The “Patronage Dividends for Food Co-ops” Toolbox (available as a free download from the CDS Consulting Co-op website) describes the power of patronage dividends as [...]

General Manager Contract Template

Updated: August 2nd, 2016 Every board of directors of a retail food cooperative should strive to be an excellent employer for their general manager, the [...]

Board Discipline

In order to be effective in leading a retail food cooperative, a board must protect the integrity of its process.  Two keys to sound board [...]

Policy Governance FAQ

by Nina Johnson and Joel Kopischke Policy Governance® (sometimes abbreviated herein as “PG”) is a comprehensive model whereby governing boards establish their values and expectations [...]

Unacceptable Monitoring Reports

Boards monitor policy to find out whether their expectations are being met.  A board needs to respond to an unacceptable monitoring report appropriately in order [...]

Minute Taking Essentials

Keeping good records is one part of a board’s legal Duty of Care; as the record of what happens at meetings, the minutes are an [...]

How to Use Committees to Help the Board to do Board Work

Properly structured and monitored board committees can be a good way for a board to accomplish specific board tasks and to ensure that ongoing, repeating [...]

By |December 12th, 2012|Categories: Accountable Empowerment, Field Guides, Teaming|Tags: |

Reporting During Expansion

Boards delegate to their GM the task of effectively managing the co-op’s operations, which requires a clear system of accountability to ensure the GM is [...]