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Excellent Staff Communication—the Pillar of Change Management

Now more than ever, co-ops must adapt to market forces and make changes to survive and thrive in the marketplace. So much change can be [...]

Location, Location, Location, part 2

Today’s successful food co-ops are by and large located in more affluent neighborhoods—with shoppers who are typically college-educated and white.  But what if you want [...]

Location, Location, Location

When selecting a natural food co-op store location, there are a number of characteristics that can add to, or detract from, the store's opportunity for [...]

It’s the most wonderful time of the year…for shoplifting!

Of the average $40 billion in U.S. retail theft annually, a significant share of that is unfortunately stuffed into stockings and swept out the door [...]

A Board’s Quick Guide to Communicating Decisions to Owners

As competition makes the reality of executing difficult or complex business decisions more common, it's important that boards be ready to address situations when owners [...]

Employee surveys drive workplace improvements

As the competitive environment continues to heat up around us, there is increased competition for employees as well as food dollars. By creating a continuously [...]

Front End is Customer Service

Customer service is the top priority for the Front End department - everything we do in the Front End is customer service.  Having a well [...]

Planning a Member/Owner Capital Campaign

Capital campaigns can be a very important part of an expansion project - serving as a healthy test of member support.  Will your members be [...]

Components of a Successful System of Accountable Empowerment

Accountable Empowerment It is always important for a co-op board of directors to have good systems of accountability in place to provide proper and strategic [...]

GM Retirement Planning Best Practices, or How to Retire Gracefully

GM Retirement Planning Best Practices, or How to Retire Gracefully When a general manager (GM) is planning to retire, (as opposed to leaving the co-op [...]

What We Learned From Bitter Zucchini

Just because a zucchini plant happens to grow in your garden doesn't mean it will taste like one. Sometimes a wild variety spontaneously gets in and left [...]

Labor, Waste and Taste

In prepared foods the ultimate goal is to have great tasting food that your customers buy. It takes a well-trained and passionate culinary team to [...]

By |June 11th, 2015|Categories: Articles, Grab & Go, Solutions|Tags: , |

Expansion Projects Require Great Internal Communication: Before, During and After

As a co-op prepares for an expansion project, clear and effective communication within the co-op is essential for building alignment and commitment.  Here's the short [...]

By |April 9th, 2015|Categories: Articles, Grab & Go, Solutions|Tags: |

Grab and Go Governance

  Ever had someone ask that simple question: What is the board's job anyway? and wondered where to start? The CDS Consulting Co-op model for [...]

By |February 12th, 2015|Categories: Articles, Grab & Go, Solutions|Tags: |

Better Meetings!

  We all spend a lot of time in meetings, but not all meetings are an effective use of our time. Here are nine simple [...]

By |December 19th, 2014|Categories: Articles, Grab & Go, Solutions|Tags: , , |

Ten Easy Tips to Improve Sales

        Whether sales are lagging or booming, smart retailers are continuously enhancing and improving their tactics for increasing the bottom line. These [...]

By |October 19th, 2014|Categories: Grab & Go, Solutions|Tags: |