Solutions

Introducing Your Co-op to New Communities

Business introductions are a networking staple—and they run the gamut from the ho-hum ‘We are here to sell you something’ to the dynamic, ‘We love to support communities and make a difference in people’s lives.’ As co-ops continue to seek out ways to innovate, offer more goods and services, and [...]

Weavers Way-Ambler Startup Merger Spurs Co-op Momentum

  Year founded: 1973 Member equity: $400 Number of members: 9,400 Number of employees: 200 Locations: six total, including a farmer’s market and one wellness and pet store When the only grocery store in Ambler, Pennsylvania closed, it galvanized the town of 6,500 people into action. Rather than recreate the [...]

Welcoming Managers New to Cooperatives

Remember the first time you walked into a food cooperative? Maybe your initial reaction fell somewhere along the continuum of “I found my people” to “what in the world is this place?” Maybe you liked the food. Maybe you liked the mission. Or the people were nice. And that convinced [...]

By |June 13th, 2018|Categories: Articles, Solutions|Tags: , |

Davis Food Co-op Welcomes Prasanna Regmi

Davis Food Co-op Davis, CA Year founded: 1972 Number of members: 9,400 Member equity: $300 Number of employees: 142 Prasanna Regmi has been the general manager at Davis Food Co-op in Davis, Calif. since 2016. Her transition to the top leadership role there was not always effortless as she sought [...]

By |June 13th, 2018|Categories: Articles, Case Studies, Solutions|Tags: |

How Cooperative is Your Customer Service?

Too often, customer service and membership trainings become a quick checked box on the first day on the job, and over time, staff become disconnected from the true meaning of service and the significance of their co-op in the community. As competition in our marketplace continues to tighten, it’s imperative [...]

Co-op Capitalization Campaigns that Engage and Inspire

Research suggests that public speaking tops the list as the number-one fear-inducing activity for most people. Put that together with asking people for money, and you’ve got a potent combination for high anxiety. If you have a project you believe in—especially if you’re a cooperator seeking to finance a startup [...]

Capital Campaign Funding Builds Expansion Momentum

Astoria Food Co-op Astoria, OR Year founded: 1974 Member investment: $200 Number of members: 4,200 Number of employees: 25 Retail square feet: 2,000 currently (7,000 Summer 2019) The town of Astoria, Oregon has a strong independent streak. While other nearby areas are overrun with chain stores, their town has not [...]

Ensuring Internal and External Pay Equity

Many co-ops using policy governance have an Ends policy requiring staff compensation that is both internally and externally equitable. However without diligent attention, pay scales and what individual staff end up making can get out of whack over time. Below are a few tips to keep you in compliance. Compensation [...]

Inspiring a Generation of Cooperators — Marilyn Scholl Inducted into Cooperative Hall of Fame

In a world where individualism is often romanticized, there are still some who never doubt that groups of people can be mobilized for the common good. They know that when given the opportunity, most people want to do their part. The great leaders cultivate a belief in everyone’s capacity to [...]

Marilyn Scholl’s Career Impact

Marilyn Scholl has inspired a whole generation of cooperators. Here’s what those who have worked with Marilyn have to say about her personal and professional impact on people and co-ops. Marilyn has been an inspiration, mentor and friend for as long as I can recall. Her commitment to food co-ops [...]