Cooperative Grocer

Aiming for Continuous Communications Improvement

By Sarah Dahl 191 July-August 2017 No one is a perfect communicator, and no co-op experiences completely effective communication at all times. While some co-ops may do better than others—at least as reported in more than 200 staff surveys conducted by CDS Consulting Co-op—communication issues are nearly always on the list [...]

Leaders in Democracy: Seeking Win-Win through Assertive Cooperation

By Art Sherwood 191 July-August 2017 If we created opportunities in meaningful participation by seeking win-win, it would be a game changer—in our relationships, in our customer service, in our strategies, in our partnerships, and in our innovative approaches to solving pressing social problems.  Democracy is hard. And because it is [...]

Marilyn Scholl Recognized for Co-op Leadership

By Dave Gutknecht Her name will be familiar to readers of this magazine—Marilyn Scholl has been a major contributor here for years, as well as the author of valuable food co-op resources such as the Patronage Dividend Primer and the Ownership Toolbox. Her professional leadership and many thoughtful contributions to cooperatives are receiving a deserved and lasting tribute. Marilyn Scholl is to be inducted May 2 into the Cooperative Hall of Fame, a national resource administered by the Cooperative Development [...]

By |February 6th, 2018|Categories: Cooperative Grocer|Tags: , |

Leading Our Co-ops Beyond Customer Service to Cooperative Service

By Brittany Baird, Rebecca Torpie 194 Jan.-Feb. 2018 As food co-ops forge ahead in the “the new normal,” they often find themselves in the precarious place of trying to both differentiate from and conform to competitors. From the consistent progression of conventional grocery stores towards natural products offerings, to the growing threat [...]

Co-ops at a Crossroads: A Co-op Security Case Study

By Michael Feiner, Paul Feiner 194 Jan.-Feb. 2018 Retail grocery co-ops are as quintessential Vermont as the brilliant colors of our fall foliage, the hallmark herd of Holsteins on the pasture, or the one-room schoolhouse at the crossroads of two backcountry roads. In fact, it’s said that Vermont boasts the most food [...]

Open Book Management: Now is the Time!

By Melanie Reid Co-ops continue to face an increasingly tough marketplace. Competition for employees is as tough as it is for food dollars. One strategy for attracting and retaining talented and passionate staff members is to build a culture of strong employee engagement. Open Book Management (OBM) has the potential to [...]

Autonomy and Independence: What’s Up with Principle Four?

By Ben Sandel Cooperative principle four: Autonomy and independence. What do you think about it? Or perhaps a better question is—do you ever think about it? In my consulting practice, I sometimes lead activities designed to get people thinking and talking about cooperative values and principles. I’d never accuse my clients of [...]

Everyone Welcome? Examining Race and Food Co-ops

By Patricia Cumbie, Jade Barker "The questions which one asks oneself begin, at least, to illuminate the world, and become one’s key to the experience of others."—James A. Baldwin Part of our professional work is to support people acting together for a common purpose. We do this by working with [...]

Cooperative Business Law Basics: A Primer on Organizational Structure and Capitalization Options

By Thane Joyal, Dave Swanson Change in the market, change in the world, can mean stress in the relationships within a cooperative as the organization adapts to the changing circumstances. Both having the right organizational structure and choosing the right vehicles to capitalize your co-op are important in making your [...]

Distinguishing Characteristics: Utilizing the Power of Produce to Stand Out from the Crowd

By James Morrell 190 May-June 2017 Keeping it fresh: a vibrant and fresh produce department is a key part of most natural food cooperatives, and a positive produce experience is the primary reason given by shoppers for their choice of a specific store or location. A healthy produce department offers a [...]