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Syracuse, NY

(315) 380-4522

thanejoyal@cdsconsulting.coop

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Board Leadership Development, Cooperative Governance, Bylaw Support

Board Communication: Using the Board’s Unique Perspective to Increase Owner Engagement and Participation

There’s commonly a remarkable diversity among how the members of a co-op’s board of directors and how co-op staff see and understand the co-op. And [...]

Retail Food Co-ops as Servant Leaders

Listening.  Empathy.  Healing.  Awareness.  Persuasion.  Conceptualization.  Foresight.  Stewardship.  Commitment to the growth of people.  Building Community.  These are elements of servant leadership, a concept developed [...]

By |January 10th, 2017|Categories: Articles, Featured, Solutions|Tags: |

Creating Cooperative Resiliency

By Thane Joyal #187 Nov.-Dec 2016 Conflict happens. Co-ops have always faced conflict, whether in the boardroom, in member meetings, through social media and email, [...]

Exploration of 2017 Themes II

We invite your participation in an exploration of the following themes for 2017.  Each of these themes connects to the Four Pillars of Cooperative Governance. Exploration [...]

By |November 9th, 2016|Categories: Online Events|Tags: |

Exploration of 2017 Themes I

We invite your participation in an exploration of the following themes for 2017.  Each of these themes connects to the Four Pillars of Cooperative Governance. Exploration [...]

By |November 2nd, 2016|Categories: Online Events|Tags: , |

    Making the most of CBLD II

    First up will be a short series, on making the most of the CBLD program. This series will both share examples of how to achieve [...]

    Making the Most of CBLD I

    First up will be a short series, on making the most of the CBLD program. This series will both share examples of how to achieve [...]

    Connecting the Dots: Strategic Board Leadership in Action

    By Thane Joyal 185 July-Aug 2016   The future is unknowable. Or is it?  Courageous leadership relies in large measure on wise choices. In his [...]

    Operational Wisdom from General Managers

    By Thane Joyal 181 Nov-Dec 2015 Successful cooperatives are guided by strong boards, and those boards rely on strong individuals to manage the cooperative’s business [...]

    Bylaws Basics I + II

    Video Field Guide: The Job of the Board

    Cooperative Communication Conundrums: Exploring paths to alignment and healing when a cooperative encounters controversy

    By Thane Joyal 179 July-August 2015 To be hopeful in bad times is not just foolishly romantic. It is based on the fact that human [...]

    Video Field Guide: What is Meant by a ‘Reasonable Interpretation’?

    Video Field Guide: Asking Powerful Questions

    Getting Ready for General Manager Succession

    By Thane Joyal, Jeanie Wells 178 May-June 2015 Whether or not your cooperative expects to hire a general manager (GM) in the next year, your [...]

    Ensuring Meaningful Elections

    By Thane Joyal 175 November-December 2014 Within a consumer cooperative, the purpose of electing the board of directors from among the owners is to democratically [...]

    Minimizing the Risk of Fraud

    By Thane Joyal, Mark Goehring 173 July - August 2014 Loss prevention is a key piece of the retail grocery business. Co-op managers are aware [...]

    General Manager Contract Template

    Updated: August 2nd, 2016 Every board of directors of a retail food cooperative should strive to be an excellent employer for their general manager, the [...]

    Board Discipline

    In order to be effective in leading a retail food cooperative, a board must protect the integrity of its process.  Two keys to sound board [...]

    Legal Issues in Stage 2