Contact

Nevada City, CA

(530) 470-3118

michaelmccary@cdsconsulting.coop

Expertise

Front End Systems

First Impressions and Long-lasting Relationships: The rewards of great customer service

By Michael McCary 186 Sept-Oct 2016 Providing an unbeatable shopping experience is no longer optional for cooperatives—it is imperative. In the growing and increasingly competitive world of natural foods, cooperatives need to perform better than their competitors, especially in providing outstanding customer service. Customer service is one of the key [...]

Front End is Customer Service

Customer service is the top priority for the Front End department - everything we do in the Front End is customer service.  Having a well trained staff working interdependently ensuring that your customer's experience is an excellent one is the goal for every store.  How do you achieve this while [...]