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Cooperative Governance, Team Building, Communication

Responding to Employee Concerns

Co-op employees will at least occasionally bring complaints and concerns to the board or individual directors, yet the board itself is ill-suited for the task [...]

By |May 24th, 2017|Categories: Field Guides|Tags: |

Understanding the Meaning of “Speaking With One Voice”

By Michael Healy 189 March-April 2017 Boards of directors regularly struggle with the concept of “speaking with one voice”— primarily because the concept has a [...]

Cooperative Ends, Impact, and Telling the Story

An individual member-owner or customer or vendor could probably describe how the co-op impacts their life: This is where I get the food that feeds [...]

Key Financial Indicators

The CBLD template Financial Conditions policy and sample report suggest that boards and managers regularly monitor a number of key indicators of financial health. Here [...]

By |February 22nd, 2017|Categories: Field Guides|Tags: |

Policy Register Template Users’ Guide

Co-op boards that use Policy Governance® write policies as a way to codify their agreements for how they will work together, how they will delegate [...]

Committee Charters Field Guide

All board committees should have a charter – a description of the committee’s purpose and authority. One person, generally the board secretary, should have primary [...]

Good Reporting: Helping boards understand workplace conditions

By Michael Healy 184 May-June 2016 Co-ops bring to life their member-owners’ common values, and for most co-ops these include a desire for the co-op [...]

Board Decisions Between Meetings

By Michael Healy, CBLD Board Consultant As a general practice, boards should avoid making decisions between regular meetings. A large part of the value of [...]

Complaints and Operational Concerns: How Directors Can Respond Effectively

By Michael Healy 182 January-February 2016 As a director, you may notice or hear things about your co-op that may be cause for concern—or are [...]

Video Field Guide: Tips for Facilitating Board Meetings

Michael Healy and Mark Goehring are shooting the breeze in this casual (and short) video recording featuring some great pointers for boards and meeting facilitators [...]

Video Field Guide: Connecting Policy Governance and the 4 Pillars

Use the Four Pillars of Cooperative Governance to increase effectiveness of the board’s work.

Video Field Guide: The Always Appoint Principle

Orienting New Directors

An effective orientation for new directors can help your board quickly integrate and benefit from the contributions of its newest members – shortening and decreasing [...]

Video Field Guide: Board Self-Evaluation

Building a Strong Top Leadership Team: Creating and maintaining a healthy board-GM relationship

By Michael Healy 177 March-April 2015 In many co-ops, the manager and board of directors function effectively as a leadership team. Along with having systems [...]

Policy Governance Quick Guide

In this new Policy Governance Quick Guide, you'll find an overview for how this operating system for boards provides an underlying framework on which boards [...]

Context Matters: Using Trends to Monitor the Financial Health of your Co-op

By Michael Healy   When it comes to numbers and data, context matters. The context in which we place particular numbers helps us make meaning [...]

Your Best Meeting Ever

Participation: Going Further

Michael Healy invites us to expand our thinking around participation in our Co-ops, specifically how we look at measuring participation. According to Mr. Healy, there [...]

Patronage Dividend: Presenting GM Recommendations

The “Patronage Dividends for Food Co-ops” Toolbox (available as a free download from the CDS Consulting Co-op website) describes the power of patronage dividends as [...]