Contact

Burlington, VT

(802) 864-9724

michaelhealy@cdsconsulting.coop

Expertise

Cooperative Governance, Team Building, Communication

Relax! You Are Linked

Cooperative boards of directors are small groups of people who influence the future of the world. They are committed citizens who think and learn and work together for something that together they find relevant and compelling. Directors are practically the direct descendants of the Rochdale Pioneers. Like their “ancestors,” the [...]

Responding to Employee Concerns

Co-op employees will at least occasionally bring complaints and concerns to the board or individual directors, yet the board itself is ill-suited for the task of handling these concerns. Employees deserve to have their concerns addressed professionally. In addition, direct board involvement can interfere with the authority already delegated to [...]

Understanding the Meaning of “Speaking With One Voice”

By Michael Healy 189 March-April 2017 Boards of directors regularly struggle with the concept of “speaking with one voice”— primarily because the concept has a dual meaning. Within the context of Policy Governance, which many food co-op boards use, the principle of board holism is sometimes described as “speaking with [...]

Cooperative Ends, Impact, and Telling the Story

An individual member-owner or customer or vendor could probably describe how the co-op impacts their life: This is where I get the food that feeds my family. Or, I see all my friends here. Or, this is the center of my community. Or, I make my living by selling my [...]

Policy Register Template Users’ Guide

Co-op boards that use Policy Governance® write policies as a way to codify their agreements for how they will work together, how they will delegate responsibility to management, and what authority they will then actually delegate. Our CBLD team of consultants created this set of template policies based on what [...]

Committee Charters Field Guide

All board committees should have a charter – a description of the committee’s purpose and authority. One person, generally the board secretary, should have primary responsibility for drafting charters as directed by the board. This helps the board have a consistent approach for how charters are written. Committee charters should [...]

Good Reporting: Helping boards understand workplace conditions

By Michael Healy 184 May-June 2016 Co-ops bring to life their member-owners’ common values, and for most co-ops these include a desire for the co-op to be a great workplace. In the event that your co-op’s board of directors hears employees assert that something is amiss in the workplace, how [...]

Board Decisions Between Meetings

  By Michael Healy, CBLD Board Consultant As a general practice, boards should avoid making decisions between regular meetings. A large part of the value of having a board in a leadership position is that good decisions can come from incorporating many peoples’ perspectives; making decisions without meeting deprives the [...]

Complaints and Operational Concerns: How Directors Can Respond Effectively

By Michael Healy 182 January-February 2016 As a director, you may notice or hear things about your co-op that may be cause for concern—or are at least worth asking about. How can you respond in a way that honors your sense of responsibility, your board’s clear delegation to the general [...]