Contact

Putney, VT

(802) 387-6013

marilynscholl@cdsconsulting.coop

Expertise

Cooperative Governance, Board Training, Facilitation, and Assessment, Cooperative Development

Responding to Employee Concerns

Co-op employees will at least occasionally bring complaints and concerns to the board or individual directors, yet the board itself is ill-suited for the task of handling these concerns. Employees deserve to have their concerns addressed professionally. In addition, direct board involvement can interfere with the authority already delegated to [...]

Retail Operations Survey 2002 Report: Invest in Success

Available only as a PDF below, due to complexity of content. Prepared with the help of the Data Analyst Team* * Data analysis was carried out by a team of people from around the country: Walden Swanson, Kate Sumberg, Peg Nolan, Dave Gutknecht, Patricia Cumbie, Connie Cleary, John Eicholz, John [...]

Co-op General Manager Success Profile: GM Role Requires Core Competencies

By Carolee Colter, Lauren Olsen, Marilyn Scholl 183 Mar-Apr 2016 It takes a lot to manage a food co-op. Co-op general managers (GMs) are responsible not only for the retail operations but also for budgeting, financial analysis, marketing, information technology, and human resources—functions that are provided by corporate headquarters to [...]

Appreciating the Diversity of Member Needs and Motivations

By Marilyn Scholl 140 January - February - 2009 In my work with food co-op boards and staff over the past 30 years, one of the questions I have often encountered is this: How can we get more people more involved at the co-op? The question has prompted a lot [...]

POP Fosters Strong Relationships to Drive Growth of Co-ops

Many cooperatives have built their reputations on the strong connection that they have with people—their staff, owners and customers.  This special relationship is one of most attractive features of cooperation, but just because that may be true doesn’t mean that it can’t be improved or isn’t ever at risk.  Especially [...]