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Philadelphia, Pennsylvania

(267) 254-5079

brittanybaird@cdsconsulting.coop

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Operational and Financial Improvement

Leading Our Co-ops Beyond Customer Service to Cooperative Service

By Brittany Baird, Rebecca Torpie 194 Jan.-Feb. 2018 As food co-ops forge ahead in the “the new normal,” they often find themselves in the precarious place of trying to both differentiate from and conform to competitors. From the consistent progression of conventional grocery stores towards natural products offerings, to the growing threat [...]