Policy Register Template Users’ Guide

Co-op boards that use Policy Governance® write policies as a way to codify their agreements for how they will work together, how they will delegate [...]

Creating Board Holism in Board Communication

Here are a few examples of recurring board processes:  nominations, recruiting and elections; GM evaluation; GM compensation; board self-evaluation; setting board priorities; agenda planning; officers [...]

Video Field Guide: Membership Growth

Ben Sandel is a board leadership consultant and capital campaign expert working with startups and established co-ops helping them to reach their fundraising goals using [...]

Personalities and Performance: Appreciating Differences with Help from Myers-Briggs Assessments

By Joel Kopischke #187 Nov.-Dec 2016 There is no shortage of stressors for people involved in co-ops today. With challenging economic and political conditions added [...]

Strategic Alliances and Consolidations: Exploring cooperation among cooperatives

By Art Sherwood 186 Sept-Oct 2016 New competition. Shrinking margins. Tighter supply. Rising labor costs. Saturated advertising. Poaching of great employees. Competing in the natural- [...]

Video Field Guide: Membership Growth

Ben Sandel is a board leadership consultant and capital campaign expert working with startups and established co-ops helping them to reach their fundraising goals using [...]

Growing Leaders from Within

By Melanie Reid 186 Sept-Oct 2016 As co-ops evolve and expand and our industry continuously changes, it’s important that we have mechanisms in place that [...]

Creating accountability

A manager of an independent natural food store, when her store was smaller, met individually with her department managers every week to talk about how [...]

Setting a course for the next 40 years

Sebeslav took ownership of The Peanut Mill Natural Foods Market from his mother Antje Wirth in 2009, things were already in good shape.   Established in [...]

Retail Operations Survey 2002 Report: Invest in Success

Available only as a PDF below, due to complexity of content. Prepared with the help of the Data Analyst Team* * Data analysis was carried [...]

Growing Leaders from Within

By Melanie Reid 186 Sept-Oct 2016 As co-ops evolve and expand and our industry continuously changes, it’s important that we have mechanisms in place that [...]

First Impressions and Long-lasting Relationships: The rewards of great customer service

By Michael McCary 186 Sept-Oct 2016 Providing an unbeatable shopping experience is no longer optional for cooperatives—it is imperative. In the growing and increasingly competitive [...]

Video Field Guide: Membership Growth

Ben Sandel is a board leadership consultant and capital campaign expert working with startups and established co-ops helping them to reach their fundraising goals using [...]

When and Who to Hire (or Contract) for Startups

As a new co-op project progresses through the 3 stages of the development process and the workload and complexity of the co-op development process increases, [...]

Creating Cooperative Resiliency

By Thane Joyal #187 Nov.-Dec 2016 Conflict happens. Co-ops have always faced conflict, whether in the boardroom, in member meetings, through social media and email, [...]

Making the most of CBLD II

First up will be a short series, on making the most of the CBLD program. This series will both share examples of how to achieve [...]

Making the Most of CBLD I

First up will be a short series, on making the most of the CBLD program. This series will both share examples of how to achieve [...]

Newsletter Signup

Upcoming Events

  1. CBL101-logo-trans

    CBL 101 – Albuquerque 2017

    April 29 @ 8:30 am - 4:30 pm UTC-5
  2. CBL101-logo-trans

    CBL 101 – Raleigh 2017

    May 6 @ 8:30 am - 4:30 pm UTC-5
  3. CBL101-logo-trans

    CBL 101 – Ann Arbor 2017

    May 13 @ 8:30 am - 4:30 pm UTC-5
  4. CBL101-logo-trans

    CBL 101 – Arlington 2017

    May 20 @ 8:15 am - 4:30 pm UTC-5
  5. CBL101-logo-trans

    CBL 101 – Chicago 2017

    July 8 @ 8:30 am - 4:30 pm UTC-5
CBL 101

Cooperative Board Leadership 101

More than 3,500 co-op leaders have participated in a CBL 101 since 2005. The day provides a strong foundation for directors by covering these topics: Cooperative principles, values and history, legal roles and responsibilities, cooperative governance, financial understanding using the balance sheet.

With the CBL 101 built into your co-op’s orientation plan, the session provides value both in the short term for those attending each session, and in the long term by maintaining a shared foundation for your board as directors come and go.

Register Here

 

Leadership Training

Leadership Training

The Leadership Training focuses on three levels of leadership development: individual skill building, building an effective team, and integrating the strategic process into a work plan. Participants are introduced to leadership concepts and practice using relevant topics and scenarios, including leadership for growing co-ops.

Register Here

 

Cooperative Cafe

Cooperative Cafe

The Co-op Cafe provides a day of highly interactive and engaging strategic conversations designed to build shared understanding and alignment at your co-op and among co-ops. Cafe conversations focus on participation, and building community and meaningful relationships in our co-ops as essential elements of growing our co-ops.

Cafe presentations and roundup videos are available here.

Register Here

Find Us on Facebook

What Drives Co-op Employee Engagement

March 9th, 2017|3 Comments

Workplace employee engagement is a hot topic.  Open any human resources publication and you’ll find countless articles on making work fun, motivational and results-oriented.  No matter what the individual strategies are to achieve that, the [...]

Co-op Fair Brings Community Together

November 2nd, 2016|0 Comments

Weaver Street Market in Carrboro, N.C. is continually working to cultivate community connections.  They host multiple events every year, and the Co-op Fair is one special event that brings hundreds of co-op owners together for [...]

Creating Board Holism in Board Communication

October 5th, 2016|1 Comment

Here are a few examples of recurring board processes:  nominations, recruiting and elections; GM evaluation; GM compensation; board self-evaluation; setting board priorities; agenda planning; officers roles and elections; code of conduct review and consideration of [...]

National Organic Coalition Hill Day Advocates for Farmers and Consumers

August 4th, 2016|0 Comments

In June, representatives from National Co+op Grocers visited Capitol Hill as part of the National Organic Coalition’s (NOC) annual “Hill Day.”  NCG is a cofounder and active member of NOC, which is a coalition of [...]

Outlook for Growth and Establishing New Co-ops

July 6th, 2016|0 Comments

The good news about the current environment for food co-op expansions and startups is that there’s continued planning for growth among established stores, and ongoing organizing activity for new co-ops.  If there is a downside [...]

On Board with Participation

July 6th, 2016|0 Comments

No chain grocery store could ever be as woven into the fabric of its community as a co-op. Boards can help their co-ops leverage this advantage by looking at their role as board members through [...]

Power of Staff and Community Participation at Central Co-op

July 6th, 2016|0 Comments

The board-GM team at Central Co-op has a very clear vision of how the Co-op presents as a community anchor and advocate: The Co-op is a point of convergence where participants make good things happen [...]

Streamline Nominations and Elections Process to Ensure Future Governance

July 6th, 2016|0 Comments

As food co-ops add locations and post sales well into the multi-millions, it is critical that these important community assets are well-governed.  Because the stakes are higher than ever, food co-ops need people with strong [...]

Cultivating Customer Relationships in Cooperatives

May 11th, 2016|0 Comments

Now more than ever, co-ops that promote democracy and inclusion in their outreach hold the key their long-term success.  As the cooperative movement seeks to address the challenges of the 21st century (globalization, investor-driven capitalization, [...]

Staff Engagement Key to Success

March 9th, 2017|0 Comments

Berkshire Co-op Market Great Barrington, MA Year founded:  1981 Membership investment:  $150 Number of members:  3,000 Number of staff:  60 Retail square feet:  4,500 Daniel Esko has been in the role of [...]

Experiencing Competition Head-On

February 8th, 2017|0 Comments

Good Foods Co-op Lexington, KY Year founded:  1972 Number of members:  7,750 Membership investment:  $200 Number of employees:  100 Retail square feet:  12,000 It seems Lexington, Kentucky has just about everything for [...]

Board Communication: Using the Board’s Unique Perspective to Increase Owner Engagement and Participation

There’s commonly a remarkable diversity among how the members of a co-op’s board of directors and how co-op staff see and understand the co-op. And [...]

Key Financial Indicators

The CBLD template Financial Conditions policy and sample report suggest that boards and managers regularly monitor a number of key indicators of financial health. Here [...]

Videography Tips for Recording Live Presentations

As a professional videographer I am often asked for tips on how to capture great video recordings.  Since I know this is a question people [...]

Policy Register Template Users’ Guide

Co-op boards that use Policy Governance® write policies as a way to codify their agreements for how they will work together, how they will delegate [...]

Video Field Guide: Membership Growth

Ben Sandel is a board leadership consultant and capital campaign expert working with startups and established co-ops helping them to reach their fundraising goals using [...]

Committee Charters Field Guide

All board committees should have a charter – a description of the committee’s purpose and authority. One person, generally the board secretary, should have primary [...]

Board Decisions Between Meetings

By Michael Healy, CBLD Board Consultant As a general practice, boards should avoid making decisions between regular meetings. A large part of the value of [...]

When and Who to Hire (or Contract) for Startups

As a new co-op project progresses through the 3 stages of the development process and the workload and complexity of the co-op development process increases, [...]

Self-Assessment Tool: General Manager Success Profile

This assessment tool is designed to help a coach and a client prioritize areas for work together.  The assessment will [...]

GM Success Profile

Increasingly intense and sustained competition in our market is shifting the landscape in which co-ops operate, putting a premium on [...]

The Decision Matrix

By: Carolee Colter & Jeanie Wells   When an organization is going through rapid change, roles within the organization change, [...]